Privacy Policy

At Nexus Dispatch LLC, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and protect the information you provide to us.

We may collect the following types of information when you use our services or website:

  • Personal Information: Name, email address, phone number, company name, and business address.
  • Dispatch-Related Information: Carrier details, driver names, equipment types, DOT/MC numbers, and delivery-related documents.
  • Payment Information: Bank details and billing information necessary for invoicing or payment processing.
  • Website Usage Data: IP address, browser type, device information, and pages visited on our website.

We use the collected information to:

  • Provide and manage dispatch services.
  • Communicate with carriers, clients, and partners.
  • Generate invoices and track financials.
  • Ensure DOT/FMCSA compliance
  • Improve our website and customer service experience.
  • Respond to inquiries and customer support requests.

We do not sell or rent your personal information. Your data may only be shared under the following conditions:

  • With trusted service providers who assist in operations (e.g., accounting, invoicing platforms).
  • To comply with legal or regulatory obligations.
  • In the event of a business merger or acquisition, where data transfer is part of due diligence.

We implement strong security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encrypted communications, secure servers, and access controls.

All dispatch-related and financial information you share with Nexus Dispatch LLC is treated with strict confidentiality. We do not disclose operational or business information to third parties without your permission.

You have the right to:

  • Request access to your data.
  • Correct or update your information.
  • Ask us to delete your data (subject to legal requirements).
  • Opt out of marketing communications.
  • To exercise your rights, contact us at: [Insert contact email]

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us: